7dwarves-life

So, to "unangry" me, here is a debate on "Am I a very bad helpdesktress?" Well, a conversation on the internal chat at work, with a technician who visited this site...

3:14:19 PM: Michael: No I was on an intervention with a manager. My question: is your Czech cat better?

3:14:41 PM: Sophie : well a bit...

3:14:49 PM: Sophie : Did I tell you he was ill?

3:14:56 PM: Michael : no

3:14:57 PM: Sophie : I speak too much I didn't even remember!

3:15:07 PM: Sophie : so how did you know?

3:15:51 PM: Michael : I was laughing during at least one hour yesterday evening!!!

3:16:10 PM: Michael : I really like your humour, but we really don't have the same passions

3:16:25 PM: Michael: what about your moving?

3:16:32 PM: Michael: is it going well?

3:17:15 PM: Sophie : ah you saw my blog?

3:17:18 PM:  Michael: http://vie-de-7nain.over-blog.com/20-index.html

3:17:21 PM:  Michael: Yep

3:17:53 PM:  Michael: I quote:

3:17:59 PM:  Michael: "I am only a little helpdesktress of nothing!"

3:18:27 PM:  Michael: Where did you find this... I completely disagree with you.

3:18:44 PM:  Michael: You are a GREAT HELPDESKTRESS!

3:21:18 PM: Sophie : rofl

3:21:21 PM: Michael: still quoting : "Am I not intelligent?"

3:21:28 PM: Sophie : but you see, I don't know anything about computers!

3:22:03 PM:  Michael: I don't agree at all

3:22:17 PM:  Michael: you just need explainations

3:22:29 PM:  Michael: Still quoting: "(Well, cross your fingers so that my boss will never read this!")

3:22:34 PM:  Michael: How much do you pay?

3:23:22 PM:  Michael: I quote again : I had one sir online, who asked me very naturally: "Good morning miss, I usually work from home with a ******* line (forgot the name...), is it possible to connect with a normal analog line in order to read my mails?"

3:24:54 PM:  Michael: don't let yourself be ipressed by all these blabla bla bla... He is just speaking about a normal ADSL line and yes, he can connect with an analog line (name given to telephone line of anybody) with a PAL account

3:25:06 PM:  Michael: ask me when you don't know

3:25:18 PM:  Michael: I would be happy to help you...

3:25:30 PM: Sophie : I don't even know what ADSL is

3:25:34 PM: Sophie : Am I not a desperate case?

3:29:18 PM:  Michael: No --> there is strong will --> and a lot of courtesy in the talking --> all the rest is vocabulary (and you like languages - so we will teach you IT language) and a drop of technique... Nothing severe, i saw worse.

3:29:27 PM: Sophie : and can i copy paste this conversation into my blog?

3:29:30 PM: Sophie : rofl

3:29:43 PM:  Michael: If you want :-D

3:30:48 PM: Sophie : cool

3:30:58 PM: Sophie : then everybody will see that  I am a great helpdesktress

3:31:01 PM: Sophie : rofl

3:31:15 PM: Sophie : new s******* looks nice, they finally installed it to me

3:31:20 PM:  Michael: http://www.testeur-adsl.com/technologie-adsl.php

3:31:23 PM:  Michael: Yes

3:31:31 PM:  Michael: I've been testing it since Beta version

3:31:44 PM:  Michael: and it would be hard to go back

3:33:14 PM:  Michael: can you have a look if you can re reset my managenow passord for account FR******? I am in trouble since I don't have it anymore.

3:34:01 PM: Sophie : I'm checking

3:35:16 PM:  Michael: THANKS

3:35:44 PM: Sophie : P*********

3:35:52 PM: Sophie : I found you:-)

3:35:56 PM: Sophie : I think you're not fired anymore

3:36:02 PM: Sophie : you repaired the mistake

3:36:05 PM: Sophie : rofl

3:36:12 PM:  Michael: Cool i will be able to feed my kids

3:36:19 PM: Sophie : that's good

3:36:26 PM: Sophie : they must be hungry since yesterday

3:36:28 PM: Michael: IT WORKS

3:36:33 PM: Sophie : already?

3:36:33 PM: Michael: YOU ARE VERY GOOD

3:36:36 PM: Sophie : woaow that's fast

3:36:44 PM:  Michael: See what i was telling you?

3:36:59 PM: Sophie : (no i'm not, i could have done it yesterday but shhhhhhhhh)

3:37:27 PM:  Michael: be carefull S******* 7.5.1 can leave traces.